Terms & Conditions


The following terms and conditions apply to all users of www.bello.co.nz and to all purchases of goods from Bello Traders Ltd, New Zealand.

By viewing and using the website you will be deemed to agree to these terms of use without qualification. If you do not agree to be bound by these Terms, you should discontinue viewing www.bello.co.nz

COPYRIGHT: 
The contents of the website are the copyright of Bello Traders Ltd. No part of the website may be distributed or copied for any commercial purpose and you may not incorporate any part of it in any other work.

DISCLAIMER:
www.bello.co.nz makes information and material available to you as a service. Use of the website material is at your own risk. We are not responsible for any adverse consequences arising out of the use of information contained on the website. We do not give any warranty of accuracy or reliability of information contained on the website to you or any other person.

LIMITATION OF LIABILITY:
Our liability for any claim, damages, loss, or expense related to the supply by www.bello.co.nz of goods or services, is limited to the cost paid by you for the goods or services and except where statute expressly requires otherwise. To the fullest extent permitted by law we will not be liable in any event for any loss of profits or any consequential, indirect or special damage, loss or injury of any kind suffered by you or any other person.

EXCHANGE POLICY:
The Consumer Guarantees Act sets out minimum standards for goods sold by www.bello.co.nz. In the event that goods sold are not of good quality or are faulty, we have the right to repair, replace or a refund you for the product. If you feel this is the case, please contact us at clint@bello.co.nz

RETURNS POLICY: 
Bello makes every effort to provide detailed descriptions and quality photography of all products. Where able, the products are directly supplied by the manufacturer. As a result we do not accept returns except where the basis of the return is covered by the Consumers Guarantees Act or Fair Trading Act. So when you are selecting and finalising the purchase of your products please take time to do so thoroughly. 

ADVERTISED GOODS:
Where goods are advertised with reference to a photograph, we cannot guarantee that your monitor's display of any colour will be accurate. We will endeavour to deliver the corresponding goods but do not warrant that the goods we deliver to you will be identical to those displayed in the photograph or on your monitor. If you are unsure, please get in touch and we can help describe the item in person.

PRICE:
All prices are stated in New Zealand Dollars and include GST. We may alter prices without notice. Handling and courier fees are additional to the cost of product, and will be calculated and displayed at the checkout.

SUPPLY:
On receipt of a purchase order we will endeavour to supply you with the goods but we will not be liable to any person if we decline to fulfil, or are unable to fulfil, an order.

THIRD PARTY:
The contents of www.bello.co.nz may include links to third party materials. We will not be responsible for the contents of any linked site or liable for any direct or indirect loss or damage suffered by you from accessing, using, relying on or trading with third parties. These links are provided to you only as a convenience, and the inclusion of any link does not imply our endorsement of the site or any association with their operators.

DELIVERY POLICY: 
Bello purchases should reach addresses within 2-4 working days (please allow additional time for weekends and public holidays). Please allow for up to 5 working days for deliveries to rural areas. You may contact clint@bello.co.nz should you wish to query the dispatch of your item. You will be automatically emailed the track and trace number of your purchase upon dispatch from our depot in Wellington, along with the link to our courier company so you may track your purchase. 

PRIVACY:
Bello Traders Ltd does not collect personally identifiable information on our website, such as your name, address, e-mail address or telephone number, without your knowledge.

Such information is collected only when you knowingly and voluntarily submit it to us (as, for example, when you contact us via e-mail). And Bello Traders uses this voluntarily submitted information for the purposes for which it was submitted.

DPS Privacy Policy

Introduction

Direct Payment Solutions Limited or its licensors (this will be referred to as DPS) are committed to protecting your privacy as an Internet user whenever you buy goods or services from a Merchant (us) which uses Payment Express. The Merchant, will generally be using Payment Express when the cardholder is using a credit or debit card over the Internet, Phone, Fax, Unattended or Integrated EFTPOS system. DPS recognizes its responsibility to keep confidential at all times any information which DPS acquires in connection with such a transaction, whether directly from the Cardholders or Merchant. DPS protects personal information (at a minimum) to the Payment Card Industry Data Security Standards. Please note however; DPS responsibility is limited to protection by DPS of information which DPS obtains. DPS itself cannot, of course, control the use or disclosure by your supplier of any information which they obtain from you.

Collection of Information

To enable DPS to provide secure payment facilities it will typically acquire information which may include the Cardholder's name, credit card number (with the expiry date) and billing address.

Use and Disclosure of Information

DPS uses the information to obtain authorization of the transaction from the Issuing bank of the credit card and DPS's own or the Merchant's bank and to process the payment. Some details from the transaction (such as name, email and delivery address) may be made available to the Merchant or Acquirer through Payline - DPS web based transactions management system, which allows Merchants to track transactions and process refunds.

Security

DPS is committed to data security. DPS uses a variety of technologies and procedures to help protect personal information from unauthorized access, use or disclosure. For example, DPS stores the data in computer servers with limited access that are located in controlled facilities secured by the latest in surveillance and security technology. When DPS transmits sensitive information (such as a credit card numbers), DPS protects it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Credit card details stored onsite are encrypted using 168bit 3DES encryption. DPS is a level 1 certified PCI-DSS compliant provider:

PCI DSS

PCI DSS, the Payment Card Industry Data Security Standard is a set of security requirements relating to the protection of card holder data. The standard is governed by the PCI Security Standards Council, an organisation put together by most of the major card schemes VISA, MasterCard, American Express, JCB and Discover. It's relevant for any entity that stores or transmits sensitive card holder data, that being generally things like the PAN (card number), Card security code, track data, PIN block. The current version of the standard is Version 1.2. Preceding PCI-DSS the card schemes had their own standards, the VISA Account Information Security (AIS) standard formed the basis to most of the PCI-DSS requirements."